FAQs

Where do our handbags come from; 
Our handbags are manufactured in China, these are then shipped to Auckland, New Zealand, where they are then dispatched to you. 

What are our bags made of; 
The exterior of our handbags are made from vegan leather aka Polyurethane (PU) and are lined with cotton canvas (if lined). For us at rey, the label, it is a huge priority that no animals suffer at the expense of our handbags. 

Sustainability;
We aim to release two collections per year and have a slow-fashion approach in the way we bring new styles, shapes and colours to you. We hope that by taking good care of our pieces, you will be able to wear them for a long time. 

One of our major focus points for sustainability is in our packaging. We believe as a brand, we have a responsibility to do our bit in ensuring our packaging has as little impact on our beautiful planet, as possible. 
Our reusable dust bags are made from embryo cloth that skips the bleaching and dying process. If you look closely at the material, you can even see the cotton seeds throughout the fabric. Our logo is then printed on with environmentally-friendly water based ink. Our branded paper collateral and bag fillers are recyclable and courier bags are commercially and home compostable.

Our promise to you as our customer, is that we will continue to work hard at finding more environmentally-friendly solutions and we would love to hear your suggestions. 

To share your suggestions or requests for further information, please contact customer@rey.co.nz